Terms & Conditions
Package available for stays between 02nd April 2024 and 31st August 2024. Subject to availability Booking Window: 7 days prior to arrival. Cancellation Policy: 7 days prior to arrival, after this time charges for 100% of stay will apply. Payment Terms: Payment 7 days prior to arrival once within cancellation policy. Tour Ticket only available for use on Thursdays, Fridays and Saturdays.
Package available for stays between 02nd April 2024 and 31st August 2024. Subject to availability Booking Window: 7 days prior to arrival.
Cancellation Policy: 7 days prior to arrival, after this time charges for 100% of stay will apply.
Payment Terms: Payment 7 days prior to arrival once within cancellation policy. Tour Ticket only available for use on Saturdays.
Package available for stays between 02nd April 2024 and 31st August 2024. Subject to availability Booking Window: 7 days prior to arrival.
Cancellation Policy: Canceling your reservation or failing to arrive will result in forfeiture of your full payment.
Payment Terms: Full payment at time of booking
Provisional bookings will be released after 7 days if a deposit of £10.00 per person has not been received. Payment of deposit confirms your acceptance of the terms and conditions. Deposits are non-refundable and non-transferrable. Should numbers reduce, monies lost cannot be used against your final balance, drinks, or accommodation. All bookings are subject to full pre-payment 28 days prior to the event. When making payments and in all correspondence, please indicate the name of the party, address and date of event booked. Once the final balance has been paid, no refunds are permitted. Cancellations of any kind made by the client will result in the loss of all monies paid. In the unlikely event the hotel finds it necessary to cancel an event for any reason an alternate date or venue will be offered, or a full refund given. Only food and beverage purchased from the hotel can be consumed on the premises. Many of our dishes can be made for specific dietary requirements, please notify the hotel when booking. All menu choices, drinks pre orders and dietary requirements must be provided 14 days prior to the event. Drinks pre orders to be paid in full 14 days prior to the event. The management reserves the right to amalgamate parties or move events to a different room. Whilst the hotel will make every effort to accommodate an increase in guest numbers, space is limited and cannot be guaranteed. The management reserve the right to refuse admission and to serve. Any guests who are abusive to other guests or to our staff will be removed. Whilst we endeavour to sit parties together, this may not always be possible. Payments can be made via bank transfer, cash, or card (cheques are not accepted). A damage deposit of £500.00 will be requested for all private parties and will be refunded upon no damages being made to the hotel. All prices are inclusive of VAT (currently 20%).