Terms & Conditions

CANCELLATION POLICY Cancelling your reservation before 4:00 PM (local hotel time) the day prior to arrival will result in no charge. Cancelling your reservation after 4:00 PM (local hotel time) the day prior to arrival, or failing to show, will result in a charge of 1 night per room to your credit card or other guaranteed payment method. Taxes may apply. Failing to call or show before check-out time after the first night of a reservation will result in cancellation of the remainder of your reservation. Event ticket must be shown on arrival for discount to apply. Should event ticket not be shown your rate will be amended to our Best Available Rate without the discount.

Stay must include one night on a Thursday, Friday, Saturday or Sunday. Must be an IHG One Rewards member to book and present proof of partner membership at check-in. IHG One Rewards points will be earned for this stay. A deposit of 1 night is due on or before 72 hours prior to arrival Cancelling your reservation before 4:00 PM (local hotel time) 3 days prior to arrival will result in no charge. Cancelling your reservation after 4:00 PM (local hotel time) 3 days prior to arrival or failing to arrive will result in forfeiture of your deposit. Taxes may apply. Failing to call or show before check-out time after the first night of a reservation will result in cancellation of the remainder of your reservation Must book 5 days in advance Further Terms and Conditions available at: https://www.ihg.com/content/gb/en/deals/partner-offers/blue-light-card?qCpid=787032499&srb_u=1&_PMID=99634986&cm_mmc=CJ-_-2501273-_-3180280&mktgvar=CJ-_-2501273-_-3180280-_-Blue+Light+Card_-d63413c6116c11f0823800110a18ba72&glat=AFFI&setPMCookies=true&cjevent=d63413c6116c11f0823800110a18ba72&clickid=d63413c6116c11f0823800110a18ba72&PID=cj_int&cj_af_cid=1531560&cj_af_type_e=463656&cj_af_type_i=463657

HG® Hotels & Resorts | Railcard Terms & Conditions The Railcard Offer (the “Offer”) is a discount of 20% off the Best Flexible Rate, which is an unrestricted, non-qualified, non-discount rate at participating hotels. The Offer is available to current, eligible members of Railcard (the “Eligible Member”). IHG Hotels reserve the right to request proof of eligibility of Railcard discount. There is a requirement to be an IHG One Rewards member to redeem this Offer. Membership of IHG One Rewards is free. See www.ihgonerewards.com for further information and to enrol. Eligible Railcard members can make bookings either through Railcard channels or via the following link https://www.ihg.com/content/gb/en/deals/partner-offers/railcard at participating IHG Hotels and Resorts. Bookings must be made at least seven (7) days in advance of arrival. Cancellation within 7 days of check-in will result in a 1-night charge. Bookings include a stay on at least one night from Thursday to Sunday. Offer is only available to Eligible Railcard via official Railcard channels. Offer is available until further notice. Offer is only available at participating IHG Hotels & Resorts properties in select destinations around the world. Rates are limited and subject to availability. Rate details may vary by region and by participating hotel. Any unused components of the rate are non-refundable. No retroactive points will be awarded for nights stayed prior to IHG One Rewards enrolment. Blackout dates (days when the Offer may not be available) may apply at selected participating hotels. Rates are per room, per night, and extra person charges and rollaway bed charges may apply. Not applicable to group bookings. Other restrictions may apply. Rates do not include taxes, gratuities, or incidental charges, including food and beverages. IHG reserves the right to cancel, terminate or amend the Offer or these terms at any time with or without prior notification. Next Sections apply to Eligible Members of IHG One Rewards. In the event that two or more than two Eligible Members who are also IHG One Rewards members check-in the same one room at the same time, Rewards points will only be credited to the account of one of such members who made the booking. IHG One Rewards points will be deposited to the Eligible Member’s IHG One Rewards account in 4-6 weeks. If any Eligible Member is found conducting fraud or misusing regarding this Offer, IHG One Rewards has the full right and discretion to withdraw the rewards to such Eligible Member or even close the IHG One Rewards account of such Eligible Member. This Offer qualifies for IHG One Rewards points but cannot be used in conjunction with any other offer, discount or promotion and has no cash value. This Offer is subject to standard IHG One Rewards program terms and conditions which can be found by clicking this link. © 2024 IHG Hotels Limited. All rights reserved. Most hotels are independently owned and operated.

IHG® Hotels & Resorts | English Heritage Terms & Conditions The English Heritage Offer (the “Offer”) is a discount of at least 20% off the Best Flexible Rate, which is an unrestricted, non-qualified, non-discount rate at participating hotels. The Offer is available to current, eligible members of English Heritage (the “Eligible Member”). IHG Hotels reserve the right to request proof of eligibility of English Heritage discount. There is a requirement to be an IHG One Rewards member to redeem this Offer. Membership of IHG One Rewards is free. See www.ihgonerewards.com for further information and to enrol. Eligible English Heritage members can make bookings either through official English Heritage channels or via the following link https://www.ihg.com/content/gb/en/deals/partner-offers/english-heritage at participating IHG Hotels and Resorts. Bookings must be made at least seven (7) days in advance of arrival. Cancellation within 7 days of check-in will result in a 1-night charge. Bookings include a stay on at least one night from Thursday to Sunday. Offer is only available to Eligible English Heritage via official English Heritage channels. Offer is available until further notice. Offer is only available at participating IHG Hotels & Resorts properties in select destinations around the world. Rates are limited and subject to availability. Rate details may vary by region and by participating hotel. Any unused components of the rate are non-refundable. No retroactive points will be awarded for nights stayed prior to IHG One Rewards enrolment. Blackout dates (days when the Offer may not be available) may apply at selected participating hotels. Rates are per room, per night, and extra person charges and rollaway bed charges may apply. Not applicable to group bookings. Other restrictions may apply. Rates do not include taxes, gratuities, or incidental charges, including food and beverages. IHG reserves the right to cancel, terminate or amend the Offer or these terms at any time with or without prior notification. Below sections apply to Eligible Members of IHG One Rewards. In the event that two or more than two Eligible Members who are also IHG One Rewards members check-in the same one room at the same time, Rewards points will only be credited to the account of one of such members who made the booking. IHG One Rewards points will be deposited to the Eligible Member’s IHG One Rewards account in 4-6 weeks. If any Eligible Member is found conducting fraud or misusing regarding this Offer, IHG One Rewards has the full right and discretion to withdraw the rewards to such Eligible Member or even close the IHG One Rewards account of such Eligible Member. This Offer qualifies for IHG One Rewards points but cannot be used in conjunction with any other offer, discount or promotion and has no cash value. This Offer is subject to standard IHG One Rewards program terms and conditions which can be found by clicking this link. © 2024 IHG Hotels Limited. All rights reserved. Most hotels are independently owned and operated.

1. Provisional bookings will be released after 7 days if a deposit of £10.00 per person
has not been received.
2. Payment of deposit confirms your acceptance of the
terms and conditions
3. Deposits are non-refundable and non-transferrable.
Should numbers reduce, monies lost cannot be used against your final balance,
drinks or accommodation.
4. All bookings are subject to full pre-payment 28 days prior to the event
5. When making payments and in all correspondence, please indicate the name of
the party, address and date of event booked.
6. Once the final balance has been paid, no refunds are permitted.
7. Cancellations of any kind made by the client will result in the loss of any and all
monies paid.
8. In the unlikely event the hotel finds it necessary to cancel an event for any reason
an alternate date or venue will be offered or a full refund given.
9. Only food and beverage purchased from the hotel can be consumed on the
premises.
10. Many of our dishes can be made for specific dietary requirements, please notify
the hotel when booking.
11. All menu choices, drinks pre orders and dietary requirements must be provided
14 days prior to the event.
12. Drinks pre orders to be paid in full 14 days prior to the event.
13. The management reserves the right to amalgamate parties or move events to a
different room.
14. Whilst the hotel will make every effort to accommodate an increase in guest
numbers, space is limited and cannot be guaranteed.
15. The management reserve the right to refuse admission and to serve.
16. Any guests who are abusive to other guests or to our staff will be removed.
17. Whilst we endeavour to sit parties together, this may not always be possible.
18. Payments can be made via bank transfer, cash or card (cheques are not
accepted).
19. A damage deposit of £500.00 will be requested for all private parties and will be
refunded upon no damages being made to the hotel.
20. All prices are inclusive of VAT (currently 20%).